Conversational AI: The New Digital Frontier Or Just Empty Talk?
About the Past, Webinar
In the enterprise setting, conversational AI has the potential to bring huge gains in efficiency and provide innovative solutions to long-standing business challenges. But what will it do to the customer experience? Can we trust AI to be the face – and voice – of a company? In this webinar we dive deep into the world of conversational AI with three expert speakers. They offer their views on the best use cases of the technology and also highlight challenges that any corporation using conversational AI must be aware of. We answer the question: is conversational AI the new digital frontier or just empty talk?
The key benefits of conversational AI for business
The challenges conversational AI presents for enterprise and how to overcome them
What the future holds for conversational AI and which innovative use cases we’ll see next
Originally from the UK, Kunal Contractor brings a decade of experience working with clients in EMEA, the Americas, and APAC across a breadth of industries and customer use cases. He leads the strategic process of advising clients around conversational AI, implementing disruptive technologies, and driving initiatives to identify areas of customer delight, cost reduction, and revenue growth.
Conner has a strong background in the consumer products goods (CPG) and AI/NLP software spaces. He started his career at The Coca Cola Company, quickly rising through the ranks to manage Coke’s national restaurant business in Northern California. More recently, Conner transitioned to work at Quid, and is responsible for growing Quid’s business across major CPG companies. Quid’s current clients in this vertical include Coke, Pepsi, and a number of other major Fortune 500s.
Mamta is a Product Innovation leader. With a business mind and techno-prenuerial energy, she has a consistent track record of using technical innovation to conceive and launch products to make customer experiences simple and efficient, while creating additional revenue channels, growth, and expansion for the businesses. Over the last decade she has been recognised for launching many ‘industry first’ ideas/products. She is also known for challenging the status quo and conventional thinking, and relentlessly deploying quick test and learn, with deep design thinking, leveraging simplicity to solve complex customer problems. She is most passionate about Democratizing Digital. Her products have democratized ecommerce and stock ownership and she is now working on democratizing and simplifying AI. She is also a champion for women in tech and business, and has been mentor for Stanford University students.
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